Porter Airlines

Started in 2006, with only two aircrafts and two destinations, in just few years of activity, Porter Airlines has become Canada's third-largest scheduled airline.

Today, the airline serves 16 destinations in Canada and the United States and celebrated its 100,000th flight on March 11, 2011.

Porter Airlines planes are completely white, with blue tails covered with the airline name.

Detailed Information on Porter Airlines

• Porter's Fleet
• Porter's Lounges
• In-Flight Service
• Check-In Information
• Carry-On Baggage
• Checked Baggage
• Special Items
• Sporting Equipment
• Traveling with Pets

Porter's Fleet

Porter Airlines flies Canadian-built Bombardier Aerospace Q400 turboprop aircraft.

Thanks to the development of a revolutionary Noise and Vibration Suppression system, the modern Q Series aircraft are the quietest turboprops flying today.

The Pratt & Whitney PW150A is the most advanced turboprop engine currently in service, producing nearly twice the take-off power of older turboprop engines, with significantly improved fuel-efficiency.

Porter's Lounges

Porter's lounges feature an array of free amenities, including wireless internet access, coffee, tea, soft drinks, premium snacks and business work stations equipped with iMac computers.

Just steps from airport security and the departure gates, each lounge is a great place to catch up on a few phone calls and emails, or to read the day’s papers before a flight.

In-Flight Service

Porter's attentive crew is pleased to offer snack and beverage service on all flights, including complimentary soft drinks, wine and beer.

Passengers will appreciate the comfortable 2-by-2 layout (no middle seats!), the custom leather upholstery and headrest covers, and more legroom than any cabin in its class.

Check-In Information

Porter Airlines offers the following options for check-in:

• Airport Counter Check-in: This is method uses the service counters at the airports for checking in. Travelers hand over any baggage that they do not wish or are not allowed to carry-on to the aircraft's cabin and receive a boarding pass before they can proceed to board their aircraft. Travelers should allow sufficient time for getting to the airport, through check-in and security and to the gate.
• Electronic Kiosk Check-in: Self check-in kiosks can be used 24 hours prior to departure up until 30 minutes prior to departure. For those who want to bypass the lines at the counter, Porter Airlines offers check-in services for passengers via electronic kiosks. The Porter Airlines' Kiosk locations vary according to airport.
• Online Check-in This option allows you to save time and check-in for your flight up to 24 hours in advance of your departure time via the internet. To check-in online, visit Porter Airlines' online check-in page. After checking-in, you can print out your boarding pass and proceed directly to the security gates if you aren’t checking any baggage.

Baggage Information

Carry-On Baggage

Travelers are permitted to carry-on two items of baggage, free of charge, per fare-paying passenger:

• 1 standard article not exceeding 55 cm x 23 cm x 40 cm (21.5 in x 9 in x 15.5 in) and weighing less than 9 kg (20 lbs)
• 1 personal article not exceeding 43 cm x 16 cm x 33 cm (17 in x 6 in x 13 in) and weighing less than 9 kg (20 lbs)

All carry-on baggage must fit in the sizing device at check-in, and must be stored under the seat or in the overhead compartment onboard the aircraft.

Beside the allowed carry-on baggage, travelers may also take the following items: coats, cameras, receptacles containing human remains, containers carrying life sustaining items, strollers, child restraint systems, crutches, canes, walkers and other such items.

Checked Baggage

Travelers are permitted ONE item of checked baggage, free of charge, per fare-paying passenger. The total combined weight of all checked baggage is limited to 23 kg (50 lbs).

The weight of the baggage is combinable for passengers booked under the same reservation file. No single piece can weigh more than 32 kg (70 lbs).

The maximum size allowed per item is 158 cm (62 inc.) total dimension (the sum of the length, width and height).

Special Items

• Identification: all travel documents and identification should be carried by passengers all the time
• Medication: should be placed in carry-on baggage, in the original conteiner
• Jewellery: should be placed in carry-on baggage.
• Electronic devices: should be placed in the carry-on baggage, fully charged
• Musical Instruments: small musical instruments are permitted as part of the carry-on baggage allowance

Sporting Equipment

Skis and snowboards are allowed as additional baggage at no extra fees.

The following sporting equipment are be accepted as additional baggage and are subject to excess luggage fees where applicable (excess weight over 23 kg and/or more than 1 piece of checked luggage):

• Golf Clubs
• Hockey equipment
• One fishing rod and tackle box
• Bicycles
• Sports rackets
• Fire arms in accordance with Federal Law
• Ammunition: up to 5kg

Traveling with pets

Porter is pleased to provide you the benefit and peace of mind of having your small pet travel with you in the aircraft cabin, in an airline-approved carrier, provided the carrier fits under the seat in front of you. Pets are restricted to house cats and small dogs that can comfortably manoeuver inside the carrier during flight.

Pets are not permitted in the baggage compartment of any Porter flight.

Designated service animals for special needs passengers are permitted onboard with proper documentation.